Privacy Policy

Effective Date: August 7, 2025 | Last Updated: August 7, 2025

Welcome to CarBhartics.com ("Website"). This Privacy Policy explains how Bhartics Ecom Services Pvt Ltd ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our website or services.

By accessing or using CarBhartics.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: Name, email address, phone number, postal address, PAN or Aadhaar (where required for financing), and other identifiers.
Vehicle Information: Your preferences for new or used vehicles, exchange details, or car ownership information.
Financial Information: When you apply for financing, we may collect income, employment, and KYC documents.
Technical Information: IP address, device type, browser type, pages visited, time spent, and other analytical data via cookies and tracking tools.

2. How We Use Your Information

Process vehicle inquiries, test drives, and bookings
Facilitate car purchases, exchanges, loans, or insurance
Connect you with OEM-authorized dealers and third-party vendors
Arrange delivery, documentation, or after-sales services
Send updates, offers, and customer support
Comply with legal or regulatory requirements

3. How We Share Your Information

OEM-Authorized Car Dealers: For vehicle availability, pricing, and booking.
Banks & NBFCs: For loan or EMI processing, verification, and documentation.
Insurance Providers: For policy generation or renewals.
Delivery & Logistics Partners: To arrange pickup or home delivery of your vehicle or documents.
Service Providers: Such as payment gateways, CRM tools, analytics platforms, and verification agencies.
Government or Law Enforcement Agencies: When legally required.

4. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze site usage, and deliver personalized ads. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, or loss. However, no system can guarantee 100% security.

6. Your Rights

Access, update, or delete your personal data
Withdraw consent at any time (subject to legal or contractual limitations)
Opt out of promotional communications

To exercise these rights, contact us at: privacy@carbhartics.com

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

Bhartics Ecom Services Pvt Ltd
Kolkata, West Bengal, India
📧 privacy@carbhartics.com
🌐 www.carbhartics.com