Cancellation & Refund Policy
Effective Date: August 7, 2025
At CarBhartics.com, we strive to provide a seamless experience in buying new and used cars. However, if you choose to cancel your booking, please read our cancellation terms carefully.
1. Cancellation Charges
a) New Cars
- A cancellation charge of 5% of the ex-showroom price (before any discounts or offers) will be applicable.
- Additionally, payment gateway charges (as per actuals and variable depending on the payment method used) will be deducted.
b) Used Cars
- A cancellation charge of 10% of the final agreed price will be applicable.
- Payment gateway charges, if applicable, will also be deducted at actuals.
2. When Can You Cancel?
Cancellation is allowed only before the car is registered in your name or before the delivery is initiated. Once the vehicle is registered or dispatched, cancellation is not permitted.
3. Refund Timeline
After approval, refunds (post-deductions) will be processed within 30 business days to the original payment method. The actual time taken for the refund to reflect may vary depending on your bank or payment provider.
4. How to Request a Cancellation
To request a cancellation, email us at: support@carbhartics.com. Please include your full name, booking reference, vehicle details, and reason for cancellation.