Carbhartics
Shipping

Shipping & Delivery Policy

At CarBhartics.com we are committed to a smooth, transparent and timely delivery for every customer. This policy outlines how vehicle deliveries are handled across India.

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1. Delivery Coverage

  • We deliver both new and used cars across India.
  • Delivery timelines may vary based on location, vehicle model, RTO processing and availability.

2. Delivery Timelines

New cars

  • Standard delivery after booking & payment confirmation: 7–15 working days (may vary by variant availability and location).
  • RTO registration: typically 3–4 working days post document submission. Vehicle delivery can only be completed once registration is done.
  • Special orders / rare variants: delivery may take up to 30 days. Customers are informed in advance.

Used cars

  • Delivery timeline: 3–7 working days after full payment and documentation.
  • Ownership transfer (RC transfer) may take longer per RTO timelines, but customers receive the car after required checks are completed.

3. Delivery Process

  • Cars are delivered to your doorstep, or can be collected from the nearest authorised dealer/partner location.
  • Customers receive a delivery intimation call and email before dispatch.
  • A delivery checklist is completed, including physical inspection, document handover and customer signature.

4. Documentation Required for Delivery

  • Valid KYC documents (PAN, Aadhaar, Driving Licence).
  • Address proof (utility bill, passport, etc.).
  • Bank loan clearance documents (if financed).
  • Signed RTO forms for registration / ownership transfer.

5. Charges

  • Delivery within city limits: free of cost.
  • Inter-city / interstate delivery: charges may apply depending on distance and logistics costs. Customers are informed during booking.

6. Delays

CarBhartics is not liable for delays caused by:

  • RTO processing issues.
  • Strikes, natural disasters or government restrictions.
  • Manufacturer stock unavailability.

In case of delays, customers are kept informed at every stage.

7. Vehicle Condition on Delivery

  • Every car undergoes a pre-delivery inspection (PDI) to ensure quality.
  • Customers should inspect the vehicle at delivery and report any issues immediately.

8. Cancellation & Refunds

  • Cancellations before registration are eligible for refunds as per our Cancellation & Refund Policy.
  • Once the vehicle is registered in the customer's name, no cancellations are allowed.

9. Contact for Delivery Support

For queries regarding your car delivery, reach us at: